Privacy Policy

Last updated: January 2026

1. Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email, password)
  • Vehicle information (make, model, year, ECU type)
  • ECU files you upload for tuning
  • Payment information (processed securely by Stripe)
  • Communications with our support team

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our ECU tuning services
  • Process your orders and payments
  • Send order updates and service notifications
  • Respond to your support requests
  • Prevent fraud and ensure security

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share information with service providers who assist us in operating our platform, such as payment processors (Stripe) and hosting providers.

4. Data Retention

We retain your ECU files for 30 days after order completion to allow for revisions. Account information is retained for as long as your account is active. You may request deletion of your data at any time.

5. Data Security

We implement industry-standard security measures to protect your information. All file uploads are encrypted in transit and at rest. Payment information is handled entirely by Stripe and never stored on our servers.

6. Cookies

We use essential cookies to maintain your login session and preferences. We do not use tracking cookies or third-party advertising cookies.

7. Your Rights (GDPR)

If you are in the EU/UK, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Object to processing of your data

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or through our website.

9. Data Controller

UKO2MAP LTD (Company No. 16904498)
Registered office: 7 Theodora Way, Pinner, England, HA5 2RA

10. Contact Us

For privacy-related questions or to exercise your rights, contact us at [email protected].